Unable to access Plesk: General error: 6 Error on delete of 'C:\\Program Files (x86)\\Parallels\\Plesk\\MySQL\\Data\\#sql14fc_38ee5_1.MYI' (Errcode: 13)

Created:

2016-11-16 13:02:37 UTC

Modified:

2017-08-08 13:40:48 UTC

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Unable to access Plesk: General error: 6 Error on delete of 'C:\\Program Files (x86)\\Parallels\\Plesk\\MySQL\\Data\\#sql14fc_38ee5_1.MYI' (Errcode: 13)

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

  • When login to Plesk the following error appears:

    Internal error: SQLSTATE[HY000]: General error: 6 Error on delete of 'C:\\Program Files (x86)\\Parallels\\Plesk\\MySQL\\Data\\#sql14fc_38ee5_1.MYI' (Errcode: 13)Message SQLSTATE[HY000]: General error: 6 Error on delete of 'C:\\Program Files (x86)\\Parallels\\Plesk\\MySQL\\Data\\#sql14fc_38ee5_1.MYI' (Errcode: 13)File Pdo.phpLine 234Type Zend_Db_Statement_Exception
    
  • The same error can be observed when navigating to FTP Users or IIS Settings under a subscription.

Cause

This is a bug with internal ID #PPPM-4684 . The fix will be included in further Plesk updates.

Resolution

As the solution:

  1. Download and unzip the archive according to the version of Plesk.

  2. Replace "%plesk_dir%"\admin\externals\Zend\Db\Table\Abstract.php with the unzipped file.

Attachments:

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