Unable to access Plesk: General error: 6 Error on delete of 'C:\\Program Files (x86)\\Parallels\\Plesk\\MySQL\\Data\\#sql14fc_38ee5_1.MYI' (Errcode: 13)

Symptoms

• When login to Plesk the following error appears:

  Internal error: SQLSTATE[HY000]: General error: 6 Error on delete of 'C:\\Program Files (x86)\\Parallels\\Plesk\\MySQL\\Data\\#sql14fc_38ee5_1.MYI' (Errcode: 13)Message SQLSTATE[HY000]: General error: 6 Error on delete of 'C:\\Program Files (x86)\\Parallels\\Plesk\\MySQL\\Data\\#sql14fc_38ee5_1.MYI' (Errcode: 13)File Pdo.phpLine 234Type Zend_Db_Statement_Exception
  

• The same error can be observed when navigating to FTP Users or IIS Settings under a subscription.

Cause

This is a bug with internal ID #PPPM-4684 . The fix will be included in further Plesk updates.

Resolution

As the solution:

1. Download and unzip the archive according to the version of Plesk.

2. Replace "%plesk_dir%"\admin\externals\Zend\Db\Table\Abstract.php with the unzipped file.