Unable to open PHP page: HTTP Error 404.3 - Not Found

Refers to:

  • Plesk for Windows
  • Plesk 11.0 for Windows
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 13:02:21 UTC

Modified:

2016-12-21 19:48:40 UTC

0

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Unable to open PHP page: HTTP Error 404.3 - Not Found

Symptoms

On attempt to open PHP page you get an HTTP Error 404.3 - Not Found error.

HTTP Error

Cause

PHP handlers mapping were not specified.

Resolution

Go to IIS > Sites > domain.tld (domain in question) > Handler Mapping > and check if PHP handlers are presented.

Handler Mapping

If none are presented, log in to Plesk Control Pane, go to Subscriptions > domain.tld > Websites & Domains > Hosting Settings .

Under Web Scripting and Statistics disable PHP support > click OK to apply changes. Then go back to Hosting Settings and enable back PHP support (choose desired PHP version) > click OK to apply changes.

To make sure that handlers were added by going back to IIS > domain.tld > Handler Mapping .

Additionally you can add the test.php file with the content below to the document root of the domain.tld :

<?php
phpinfo();
?>

and try to open the domain.tld/test.php page in browser. You should get the information about PHP version that is being used.

PHP version

You can refer to this page to get additional information about PHP Handlers.

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