Unable to restore backup: Cannot deploy web-content.

Created:

2016-11-16 13:02:13 UTC

Modified:

2017-08-16 16:31:14 UTC

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Unable to restore backup: Cannot deploy web-content.

Applicable to:

  • Plesk 11.x for Windows

Symptoms

When trying to restore backup from Plesk 11 in Plesk 11.5 via GUI, the following errors appear in Plesk:

Warning: hosting "example.com"
Can not deploy web-content of domain example.com
Warning:
Repository error: File has wrong format

%plesk_dir%"\\PMM\\logs\\migration-<date>\\deployer.log contains the following line:

INFO: psacontentfile.PSAUnZipperException: Cannot find central directory ---> ICSharpCode.SharpZipLib.Zip.ZipException: Cannot find central directory

Cause

Plesk Backup Manager cannot properly extract large files (more than 4GB) contained in backup.

This is Plesk software issue with internal ID #PPPM-1753 , which has been fixed in microupdate #7 .

Resolution

Consider upgrading to the latest version of Plesk.

Workaround

  1. Move large files from example.com domain to a temporary location on the destination server (to reduce backup size).

  2. Back up example.com domain on the source server.

  3. Restore example.com domain on the destination server.

  4. Move the files from the temporary location back to example.com domain folder on the destination server.

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