Dump cannot be transferred during Helm 3 to Plesk migration

Created:

2016-11-16 13:01:56 UTC

Modified:

2017-06-07 09:51:52 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Dump cannot be transferred during Helm 3 to Plesk migration

Applicable to:

  • Plesk 10.4 for Windows
  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows
  • Plesk

Symptoms

Migration from Helm 3 to Plesk fails with the following error:

C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\Migration>migrmng --backup --withstat
us --session-path=C:\\\\Program Files (x86)\\\\Parallels\\\\Plesk\\\\PMM\\\\msessions\\2011
1116173105408 --dumps-dir=C:\\\ emp\\\\20111116173105408
<?xml version="1.0" encoding="utf-8"?>
<execution-result status="error">
<message severity="error">
<description>Unable to download dump files to local store.</description>
<message severity="error">
<description>The system cannot find the path specified.
</description>
</message>
</message>
</execution-result>

Resolution

Try to change transport method from "HTTPS" to "Samba" in following configs:

  • on source Helm3 server in PleskMigrationAgent\WINAgentMng.exe.config

  • on target Plesk server in "%plesk_dir%\PMM\Migration\migrmng.exe.config"

change default

<add key="Transport" value="HTTPS" />

to

<add key="Transport" value="Samba" />
Have more questions? Submit a request
Please sign in to leave a comment.