- Plesk 10.3 for Windows
- Plesk 9.5.2 for Windows
- Plesk 11.0 for Windows
- Plesk 11.5 for Windows
- Plesk 10.2 for Windows
- Plesk 12.0 for Windows
- Plesk 12.5 for Windows
While creating FTP account, it fails with error:
Unable to update FTP account: Unable to create web user: Update FTP user failed:
ftpmng --add-user failed: Virtual host FTP on IP address 18.104.22.168 already exists
Custom FTP site was bound to a specific IP address in IIS. Usually such issue may take a place when FTP site was added/modified in IIS manually.
Open IIS Manager on the server.
Expand "Sites"->check FTP sites. Make sure that there is no custom FTP site that is bound to IP 22.214.171.124.
If there is custom FTP site, right-click on it and select "Edit Bindings".
Change "IP address" from a specific assignment to "(All Unassigned)".
- Try to create new FTP Account though Plesk.