Cannot connect to FTP server: 550 Permission denied

Created:

2016-11-16 13:01:45 UTC

Modified:

2017-04-24 11:13:41 UTC

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Cannot connect to FTP server: 550 Permission denied

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

When attempting to connect to vsftpd server via Plesk system user, the following error appears:

Response: 550 Permission denied.
Error: Critical file transfer error

Cause

FTP server misconfiguration.

Resolution

  1. Make sure vsftpd is used by default and bind to port 21:

    # netstat -ntap | grep 21
    tcp 0 0 0.0.0.0:21 0.0.0.0:* LISTEN 24312/vsftpd
    tcp 0 144 203.0.113.2.:22 203.0.113.3.:64021 ESTABLISHED 23829/sshd: server
  2. Make sure that in the configuration file ( /etc/vsftpd.conf or /etc/vsftpd/vsftpd.conf ) the following directive is uncommented:

    write_enable=YES
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