Background areas of Banner module become black after website publishing

Created:

2016-11-16 13:01:35 UTC

Modified:

2017-08-16 15:50:24 UTC

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Background areas of Banner module become black after website publishing

Applicable to:

  • Web Presence Builder for Linux
  • Plesk 12.0 for Linux
  • Plesk Onyx for Linux

Symptoms

Transparent or solid color background areas of the "Banner" Web Presence Builder module became black after website publishing.

Cause

A new method of website generation during the publication: the original image file can be converted (re-sized and cropped) in order to fit web page area, where it is to be placed. It is a Web Presence Builder bug PPB-4315 .

Resolution

The following workarounds can be used:

  1. Use "Text & Images" module instead of the "Banner" module.
  2. Replace converted image file (for example /var/www/vhosts/example.com/httpdocs/attachments/Header/published_image_4.png ) with the original one.
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