Unable to migrate subscription: Restoration of subscription failed: no task ID was returned by pmmcli

Refers to:

  • Plesk 12.5 for Linux

Created:

2016-11-16 13:01:19 UTC

Modified:

2016-12-21 19:46:20 UTC

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Unable to migrate subscription: Restoration of subscription failed: no task ID was returned by pmmcli

Symptoms

Unable to migrate subscription due to the following error:

Restoration of subscription failed: no task ID was returned by pmmcli.

[ERROR] Failed to perform an action on subscription 'domain.tld': An error occurred, when restoring hosting settings:
Failed deployment of database user test_ of database testing_
[ERROR] Failed to perform an action on subscription 'domain.tld': An error occurred, when restoring hosting settings:
Execution of /opt/psa/admin/plib/api-cli/database.php --update testing_ -add_user test_ -server localhost:3306 -type mysql -print-id -default -set-acl % -passwd '' -passwd_type sym -ignore-nonexistent-options failed with return code 1.

Cause

Plesk Backup Manager component is not installed on source server.

Resolution

Install Plesk Backup Manager component on source server using Plesk Installer.

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