- Plesk 12.0 for Linux
Unable to rename domain name under a reseller or customer in Domains > example.com > Hosting Settings . Domain name is not clickable:
Domain has the same name as its subscription.
Customers are prohibited from modifying domain name for main domain of a subscription. The main domain of a subscription is created at the same time, when subscription is created.
Uncheck Forbid customers to change the name of their main domain option in Tools and Settings > Server Settings.
If it is Plesk Multi Server installation, the option is located at Plesk > Tools and Settings > Server Settings > mn.example.com (management node).
Now it is possible to rename the domain:
Note: Plesk administrator and additional administrators are able to modify names of customers' subscriptions, even if this option is selected. By default, this option is not selected.