On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

How to increase FTP server timeouts on Plesk for Linux?




  • Avatar
    Motaz Elshazly


    I was able to find the file, but where do I put these parameters? at the end of the file?


    Thank you.

    Comment actions Permalink
  • Avatar
    Alexey Lapshin

    Hello @Motaz Elshazly

    If in proftpd.conf the mentioned directives were not defined - yes, add them at the end of file.

    If the mentioned directives were already defined - just changes their values.

    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request