How to increase FTP server timeouts

Created:

2016-11-16 13:01:16 UTC

Modified:

2017-06-01 18:14:13 UTC

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How to increase FTP server timeouts

Applicable to:

  • Plesk for Windows
  • Plesk for Linux
  • Web Presence Builder for Windows
  • Plesk Sitebuilder

Question

How to configure timeouts for an FTP site?

Answer

For Windows:

  1. Open Internet Information Services (IIS) Manager :
    • If Windows Server 2012 or Windows Server 2012 R2 is used: On the taskbar, click Server Manager , click Tools , and then click Internet Information Services (IIS) Manager .
    • If Windows Server 2008 or Windows Server 2008 R2 is used: On the taskbar, click Start , point to Administrative Tools , and then click Internet Information Services (IIS) Manager .
  2. In the Connections pane, expand the server name, expand the Sites node, and then click the name of the site.
  3. In the site's Home pane, click Advanced Settings... in the Manage FTP Site section of the Actions pane.
  4. In the Advanced Settings dialog box, expand Connections , specify your time-outs in the Control Channel Timeout and Data Channel Timeout fields, and then click OK .

For additional information please refer Microsoft IIS web site .

For Linux:

Increase the following parameters in proFTPd configuration file:

[root@plesk]# grep Timeout /etc/proftpd.conf
TimeoutNoTransfer 2400
TimeoutStalled 2400
TimeoutIdle 3800

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