Cannot use mailing list with upper case or mixed case: list not found

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 13:00:59 UTC

Modified:

2017-02-03 15:07:16 UTC

1

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Cannot use mailing list with upper case or mixed case: list not found

Symptoms

Cannot use mailing list with uppercase or mixed case. The messages are not delivered and the following entry can be found in /var/log/maillog

    postfix/pipe[2182]: 8923B1F68003: to=<list@example.com>, relay=mailman, delay=0.16, delays=0.01/0/0/0.16, dsn=5.3.0, status=bounced (Command died with status 1: "/usr/lib64/plesk-9.0/postfix-mailman". Command output: post script, list not found: SVO_VOs )

Cause

Mailman creates maillist directory in lowercase on the disk and when it checks for the list existence, it checks in lowercase."Ru" flag is reset to "R" in /etc/postfix/master.cf . This is Plesk internal issue with ID #PPPM-245 , that is planned to be fixed in future Plesk updates.

Resolution

Change the following line in /etc/postfix/master.cf :

from

mailman unix - n n - - pipe flags=R user=mailman:mailman argv=/usr/lib/plesk-9.0/postfix-mailman ${nexthop} ${user} ${recipient}

to

mailman unix - n n - - pipe flags=Ru user=mailman:mailman argv=/usr/lib/plesk-9.0/postfix-mailman ${nexthop} ${user} ${recipient}

and restart Postfix.

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