- Plesk 12.0 for Windows
- Plesk 12.5 for Windows
FTP password update through Plesk UI fails:
PLESK_ERROR: Error: System user update is failed: The following system user attributes were not changed: passwd (Unable to execute usermng: User 'user' doesn't exist. (Error code 1))
The user exists in Plesk database but not in the system.
Connect to the server via RDP.
Run the command below to synchronize system users with the information in the database:
C:\> "%plesk_cli%\repair.exe" --synchronize-impersonation-storage