Banned IP Addresses page cannot be displayed

Created:

2016-11-16 13:00:19 UTC

Modified:

2017-08-08 13:34:08 UTC

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Banned IP Addresses page cannot be displayed

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Fail2ban "Banned IP Addresses" cannot be displayed.When you try to access IP Address Banning (Fail2Ban) in Tools & Settings browser goes to 'Connecting' and the page eventually times out

Cause

Not supported version of fail2ban is installed

rpm -qi fail2ban | grep Vendor
Version : 0.9.3 Vendor: Fedora Project

Resolution

Install the correct version of fail2ban

# /usr/local/psa/admin/bin/f2bmng --stop
# yum remove fail2ban plesk-fail2ban-configurator
# rm -rf /etc/fail2ban
# plesk sbin autoinstaller --debug --select-release-current --install-component fail2ban

Check the correct version is installed

# rpm -qi fail2ban | grep Vendor
Version : 0.8.13 Vendor: Parallels
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