Web Presence builder freeze and hide information panel

Created:

2016-11-16 13:00:11 UTC

Modified:

2017-05-11 09:45:22 UTC

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Web Presence builder freeze and hide information panel

Applicable to:

  • Plesk
  • Plesk 12.0 for Windows

Symptoms

Web Presence builder freeze and hide information panel behind the header of the site when editing the website, it may look like in the picture below:

Presence Builder panel hides behind the header

Cause

It is caused by z-index value of the panel element. This behavior is considered as a software issue #PPB-4335 which has been fixed in Parallels Plesk 12.0.18 MU#29.

Resolution

Install Plesk MU#29 on the server.

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