Outgoing mail control does not work: Unable to execute mailmng-outgoing

Created:

2016-11-16 13:00:00 UTC

Modified:

2017-04-24 12:00:47 UTC

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Outgoing mail control does not work: Unable to execute mailmng-outgoing

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

  1. When pressing Refresh on Tools & Settings > Outgoing Mail Control page the following error appears:

    Error: Unable to execute mailmng-outgoing: no such table: OutgoingMessages at execute console command --get-outgoing-messages-domains-stat(vconsoleapp::start line 100) at execute %plesk_dir%\\admin\\bin\\mailmng.exe --get-outgoing-messages-domains-stat "--stat-time=2016-07-25 08:00"(vconsoleapp::run line 117) (Error code 1)
  2. The size of the database %plesk_dir%\\admin\\db\\OutgoingMessages.db is equal to 0.

Cause

The database OutgoingMessages.db is corrupted.

Resolution

  1. Delete or rename the corrupted database %plesk_dir%\\admin\\db\\OutgoingMessages.db

  2. Run the command to recreate it:

    "%plesk_dir%\\admin\\bin\\mailmng.exe" --init-outgoing-messages-storage
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