A Sitebuilder site does not work: "Gateway Time-out"

Created:

2016-11-16 12:59:53 UTC

Modified:

2017-08-16 16:59:21 UTC

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A Sitebuilder site does not work: "Gateway Time-out"

Applicable to:

  • Plesk Sitebuilder for Linux

Symptoms

A site that was created in Parallels Plesk Sitebuilder 4.5 cannot be opened. The following error appears when you open it in a web browser

Gateway Time-out
The gateway did not receive a timely response from the upstream server or application.

Other sites on the same publishing server are working fine.

Cause

The issue may be caused by big size of SQLite database file.

Resolution

Delete old and unnecessary records from SQLite database per these KB articles:

[HOTFIX] SiteBuilder sites are overloaded with spam messages on Blog/Forum/Guestbook/Registration pages
[How to] How to remove spam messages from modules Blog/Guestbook on site manually?

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