Mail rejected with error Quota exceeded

Created:

2016-11-16 12:59:51 UTC

Modified:

2017-06-19 12:13:05 UTC

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Mail rejected with error Quota exceeded

Applicable to:

  • Plesk for Linux/Unix

Symptoms

Mail size is unlimited in Plesk, but mail is not delivered. In /var/log/maillog:

msgid=<CABdy+Wa-FK-blabla_tK+tGUKNCh7rSoqweg@mail.gmail.com>: save failed to INBOX: Quota exceeded (mailbox for user is full)
msgid=<CABdy+Wa-FK-blabla_tK+tGUKNCh7rSoqweg@mail.gmail.com>: rejected: Quota exceeded (mailbox for user is full)

Cause

Incorrect mail quota in file:

# head -1 /var/qmail/mailnames/domain.tld/office/Maildir/maildirsize
1S,

Resolution

Change mail size for mail account in Plesk manually

# plesk bin mail -u client@domain.tld -mbox_quota -1
# plesk repair mail

or synchronize with the service plan:

# plesk bin subscription --sync-subscription domain.tld
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