Mail rejected with error Quota exceeded

Created:

2016-11-16 12:59:51 UTC

Modified:

2017-04-24 11:21:52 UTC

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Mail rejected with error Quota exceeded

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Mail size is unlimited in Plesk, but mail is not delivered. In /var/log/maillog:

msgid=<CABdy+Wa-FK-blabla_tK+tGUKNCh7rSoqweg@mail.gmail.com>: save failed to INBOX: Quota exceeded (mailbox for user is full)
msgid=<CABdy+Wa-FK-blabla_tK+tGUKNCh7rSoqweg@mail.gmail.com>: rejected: Quota exceeded (mailbox for user is full)

Cause

Incorrect mail quota in file:

# cat /var/qmail/mailnames/domain.tld/office/Maildir/maildirsize
1S

Resolution

Change mail size for mail account in Plesk manually or synchronize with plan:

# /usr/local/psa/bin/subscription --sync-subscription domain.tld
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