Unable to upload favicon in Web Presence Builder: The icon file must be in the format .ICO

Created:

2016-11-16 12:59:42 UTC

Modified:

2017-04-24 12:00:57 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to upload favicon in Web Presence Builder: The icon file must be in the format .ICO

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

The following errors occurs on attempt to upload a new icon in Web Presence Builder editor:

The icon file must be in the format .ICO

Resolution

  1. Move all favicon* files from /usr/local/sb/htdocs/sites/xx/xxxxxxxxxxxxx directory to temporary directory.

  2. Upload the favicon in Presence Builder editor.

Have more questions? Submit a request
Please sign in to leave a comment.