- Plesk 12.5 for Windows
Note: This article has the reference to the issue with the fix available:
"After changing the IPv4 IP address for a subscription, the IP address change was not applied to additional FTP accounts created in Plesk."
- Plesk 12.5.30 Update 38 27 June 2016 (Windows)
If a domain IP address changes, e.g. from
, main FTP account for the domain is transferred to
FTP site. However, additional FTP accounts get removed from
and not created in
. As a result, it is not possible to establish FTP connections with additional FTP account:
530 User cannot log in, home directory inaccessible.
Remote system type is Windows_NT.
Internal issue with ID #PPPM-4440 , which was fixed in Plesk 12 MU#86 and Plesk 12.5 MU#38 .
Apply latest Plesk microupdates .