DrWeb notifications are received: The antivirus software failure

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    Websavers Inc

    The cron script on Onyx on CentOS is located at: 

    /etc/cron.daily/drweb-update

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    Andrey Ivanov (Edited )

    Hello Websavers Inc,

    Thank you for your clarification. The article was modified accordingly.

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    b_p

    On my system, the update scripts were / are in place and I never received a message that the virus bases are out of date. Nevertheless, the error message that the message could not be passed to the Drweb daemon is sent every now and then (this happens mostly in the morning between 5 and 7).

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    b_p

    No, Dr.Web seems to reload flawlessly after updates...

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    Alisa Kasyanova

    @b_p
    If you receive another notification, please feel free to create a ticket, so we can investigate the issue in more details (please refer to https://support.plesk.com/hc/en-us/articles/213608509-How-to-submit-a-request-to-Plesk-support-)

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    Elias Thanos

    Is this also applicable for Plesk v17.8?

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    Nikita Nikushkin

    Hi @Elias Thanos,

    The article is applicable for Plesk Onyx, so, for Plesk 17.8 it is applicable as well

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    Host Europe Support

    There seems to be an error in the script given. It says:

    outfile=mktemp /tmp/drweb-update.XXXXXX

    but the original script (that works) is:

    outfile=`mktemp /tmp/drweb-update.XXXXXX`

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    Nikita Nikushkin

    Hi @Host Europe Support,

    The article was modified

    Thank you for the feedback!

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    Michael Gutbier

    Hello together, we tried the manual update like described in the article. But this does not fix the problem. The notices are still send.

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    Nikita Nikushkin

    Hi @Michael Gutbier,

    I suggest creating a request to the Support Department for further issue investigation

    We will be glad to take a look at the issue

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