DrWeb notifications are received: The antivirus software failure

Created:

2016-11-16 12:59:20 UTC

Modified:

2017-04-24 11:02:20 UTC

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DrWeb notifications are received: The antivirus software failure

Applicable to:

  • Plesk for Linux

Symptoms

Multiple "The antivirus software failure" emails from "DrWeb-DAEMON" are sent:

--- Antivirus report ---
Detailed report:
The filter fails to pass object to the DrWEB daemon

--- Antivirus report ---

The original message was stored in archive record named:
file was not created

Also, the following error can be found:

Dear administrator,Your virus bases are not up to date. Please run updating script manually or use cron for this purpose.
Interface binding error (/var/drweb/run/.daemon - Addr....

Cause

DrWeb virus bases are outdated.

Resolution

  1. Make sure that content of the /etc/cron.daily/drweb-update cron task is correct.
    For Plesk Onyx and 12.5:
    #!/bin/sh
    update_scr="/opt/drweb/update.pl"
    outfile=`mktemp /tmp/drweb-update.XXXXXX`
    [ -x "${update_scr}" ] || exit 0
    trap 'rm -f $outfile;' TERM INT EXIT
    "${update_scr}" >$outfile 2>&1
    rc=$?
    [ $rc -eq 0 ] || cat $outfile
    exit $rc

    For Plesk 12.0:

    #!/bin/sh

    update_scr="/opt/drweb/update.pl"
    [ ! -x "${update_scr}" ] || "${update_scr}"
  2. Execute /etc/cron.daily/drweb-update cron task manually, if it did not help, try to execute /opt/drweb/update.pl DrWeb update script manually.
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2 Comments

  • 0
    Avatar
    Websavers Inc

    The cron script on Onyx on CentOS is located at: 

    /etc/cron.daily/drweb-update

  • 0
    Avatar
    Andrey Ivanov

    Hello Websavers Inc,

    Thank you for your clarification. The article was modified accordingly.

    Edited by Andrey Ivanov
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