DrWeb notifications are received: The antivirus software failure

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 12:59:20 UTC

Modified:

2017-02-16 14:41:27 UTC

5

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DrWeb notifications are received: The antivirus software failure

Symptoms

Multiple "The antivirus software failure" emails from "DrWeb-DAEMON" are sent:

--- Antivirus report ---
Detailed report:
The filter fails to pass object to the DrWEB daemon

--- Antivirus report ---

The original message was stored in archive record named:
file was not created

The following error can also be received:

Dear administrator,Your virus bases are not up to date. Please run updating script manually or use cron for this purpose.
Interface binding error (/var/drweb/run/.daemon - Addr....

Cause

DrWeb is outdated.

Resolution

Ran the following script:

# /opt/drweb/update.pl

Additionally, please make sure that /etc/cron.d/drweb-update is valid, example is

# cat /etc/cron.d/drweb-update
*/30 * * * * drweb /opt/drweb/update.pl

The update task DrWeb may be configured under the Tools & Settings > Scheduled Tasks > drweb .

To stop messaging the output of the update script change the command of the DrWeb update task by inserting a " >/dev/null 2>&1 " after the command. Ie. change to:

/opt/drweb/update.pl >/dev/null 2>&1
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