Plesk upgrade failed: mysqlmng --repair-local-service failed

Refers to:

  • Plesk 12.5 for Windows

Created:

2016-11-16 12:58:15 UTC

Modified:

2016-12-21 19:39:41 UTC

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Plesk upgrade failed: mysqlmng --repair-local-service failed

Symptoms

Plesk upgrade failed with the following error:

update configuration of MySQL 5.1 server...
MSI: Error! Critical action 'Updating MySQL Server component...' failed:
Command "C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\defpackagemng.exe" --set "--type=mysqlserver" "--default=mysql51" failed with code 1. Output: Execute mysqlmng --repair-local-service failed with error code 1: Stopping MySQL server...
Configuring MySQL service. Image path: '"C:\\Program Files (x86)\\Parallels\\Plesk\\Databases\\MySQL51\\bin\\mysqld.exe" "--defaults-file=C:\\Program Files (x86)\\Parallels\\Plesk\\Databases\\MySQL\\Data\\my.ini" MySQL'

Cause

The entry " collation-server = utf8_general_ci " in %plesk_dir%\\Databases\\MySQL\\Data\\my.ini is causing the above error

Resolution

  1. Remove " collation-server = utf8_general_ci " directive from %plesk_dir%\\Databases\\MySQL\\Data\\my.ini

  2. Restart MySQL server and run the upgrade

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