On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at MyPlesk.com/Plesk360/Platform360 please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

 Plesk license fails to update: what to do?

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3 comments

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    Nils Fett

    I case you only have an activation code the temporary workaround is not possible. Without a license key it is not possible to get support from plesk. So we bought a license and are not able to activate plesk nor to get support.

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    Ivan Postnikov

    Hello Nils Fett

    You may try contacting our Licensing Support here to know your license number and obtain the license as a file.

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    Evgeny

    Блин, как связаться с поддержкой, срочно нужно попасть на сервер, код активации выдает, в чат не пускает так как нет лицензии, мрак какой то, есть какой то экстренный вид связи ???

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