2016-11-16 12:57:58 UTC
2017-06-14 10:28:28 UTCApplicable to:
- Plesk 12.5 for Windows
Note: This article has the reference to the issue with the fix available:
-
#PPPM-3998
"Generating SSL certificates for DomainKeys failed with the “openssl failed: Empty error message from utility” error if a removable drive was mounted on the server and assigned the drive letter F:"
Fixed in:- Plesk 12.5.30 Update 43 08 August 2016
Please consider updating your server:
Symptoms
Unable to install the SSO feature. Plesk autoinstaller shows the following message:
`ERROR: The installation of the package 'sso' failed with code 1603. (install: installing SSO...)
Not all packages were installed.`
Also, the following message appears in Event Viewer:
`C:\\Program" Files (x86)\\Parallels\\Plesk\\admin\\conf\\sso\\openssl.input failed with code 1. Output: 1364:error:02001015:system library:fopen:Is a directory:.\\crypto\\bio\\bss_file.c:168:fopen('D:\ mp\\openssl-1.0.1p\\vc11\\x86/openssl.cnf','rb')
1364:error:2006D002:BIO routines:BIO_new_file:system lib:.\\crypto\\bio\\bss_file.c:173:
1364:error:0E078002:configuration file routines:DEF_LOAD:system lib:.\\crypto\\conf\\conf_def.c:197:`
`at (CmdAction::Commit line 415)`
`at Execute action Creating certificate...(executeList line 293)`
Cause
This is Plesk internal issue with ID #PPPM-3998 that was fixed in Plesk Onyx.
Resolution
Upgrade to the latest Plesk version .