Unable to install ImageMagick

Created:

2016-11-16 12:57:58 UTC

Modified:

2017-06-15 17:36:24 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Unable to install ImageMagick

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.5 for Windows

Symptoms

  • ImageMagic was installed in accordance with instructions from KB#213949885 .

  • After a server reboot ImageMagick becomes not visible in phpinfo() . The following error message appears in Joomla:

    The ImageMagick library might be installed on your server by the hosting provider, but there is no connect to Joomla. It is necessary to install a PHP extension so ImageMagick would be operable within Joomla as at the moment it is not visible at all.Please ask your hoster to do that and you will be able to check if the library is available in System - System Information - PHP Information in Joomla backend.

Cause

ImageMagick module was initialized improperly - there are two 'imagick' module entries in php.ini for additional PHP.

Resolution

  1. Open the php.ini for additional PHP
  2. Comment the the second imagick module entry
Have more questions? Submit a request
Please sign in to leave a comment.