Cannot manage IP address: Unable to load object of type Domain with id

Created:

2016-11-16 12:57:51 UTC

Modified:

2017-08-16 17:24:58 UTC

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Cannot manage IP address: Unable to load object of type Domain with id

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.x for Linux
  • Plesk 12.0 for Windows

Symptoms

Plesk shows the following error when clicking on a particular IP address:

Internal error: Unable to load object of type Domain with id=111: Domain does not exist

Cause

Database inconsistency.

Resolution

  1. Create a backup of psa database:

    # plesk db dump psa > psa.sql
  2. Make sure that the domain with id=111 doesn't exist:

    # plesk db
    mysql> select * from domains where id=111;
  3. Update IP_Addresses table:

    mysql> update IP_Addresses set default_domain_id=0 where default_domain_id=111;
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