Webmail is not accessible after creation: Plesk default page

Refers to:

  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Created:

2016-11-16 12:57:30 UTC

Modified:

2016-12-21 19:37:54 UTC

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Webmail is not accessible after creation: Plesk default page

Symptoms

Webmail shows Plesk default page.

Webmail bindings are not created in the %windir%\\System32\\inetsrv\\config\\applicationHost.config configuration file.

Cause

Two webmail services belong to one website in IIS.

Resolution

  1. Stop the issued mail service ( IIS > MailEnable WebMail > Stop )
  2. Edit bindings for one of the webmail services:

    1. Go to IIS > webmail(horde)/MailEnable WebMail > bindings
    2. Delete the binding of issued website from one of the webmail services.
  3. Start the webmail service.

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