Admin cannot create server backup because error: The dump have been invalidated by check-dump operation

Created:

2016-11-16 12:57:19 UTC

Modified:

2017-03-17 16:52:56 UTC

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Admin cannot create server backup because error: The dump have been invalidated by check-dump operation

Symptoms

Scheduled Plesk server backup fails with error:

Error:

    Runtime error: The check dump failed with code '1'. The dump can contain invalid data! at /usr/local/psa/admin/bin/plesk_agent_manager line 1238.
at /usr/local/psa/admin/bin/plesk_agent_manager line 1238
main::checkDump('Storage::FileStorage=HASH(0x3d009c8)', '/mnt/farmbk2NFS/l64h2/psa/dumps', 'HASH(0x3c0e690)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 687
main::perform('verbose', 5, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-05-12-220002.493', 'profile-name', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 406
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
Error::subs::try('CODE(0x257db38)', 'HASH(0x3cf7b30)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1327
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1331.

Error:

The dump have been invalidated by check-dump operation
Error:

Unable to check dump: Could not check dump. Invalid xml response:
at /usr/local/psa/PMM/agents/PleskX/PmmCli.pm line 171
PmmCli::parseCheckDumpResult('Transport error: Unable to get directory listing: clients/ope...') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1225
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 406
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
Error::subs::try('CODE(0x3feb790)', 'HASH(0xd0557f0)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1234
main::checkDump('Storage::FileStorage=HASH(0x3d009c8)', '/mnt/farmbk2NFS/l64h2/psa/dumps', 'HASH(0x3c0e690)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 687
main::perform('verbose', 5, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-05-12-220002.493', 'profile-name', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 406
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
Error::subs::try('CODE(0x257db38)', 'HASH(0x3cf7b30)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1327
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1331.

Cause

This is Plesk bug with ID #PPP-10804 that was fixed in Plesk 12.0.18 MU#9 

Resolution

Install the latest micro-updates.

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