FTP Access error 503. Home directory inaccessible

Created:

2016-11-16 12:57:15 UTC

Modified:

2017-04-24 12:06:25 UTC

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FTP Access error 503. Home directory inaccessible

Applicable to:

  • Plesk 11.5 for Windows

Symptoms

Trying to log in with valid FTP user credentials, the following error is shown:

503 User can not login. Home directory inaccessible

Cause

Custom FTP autorization rules configured in IIS. These rules conflict with the rules added by PPA in applicationHost.config .

Resolution

Remove FTP Authorization rules from IIS at IIS - server_name - FTP Authorization rules - empty the list of rules .

To prevent the issue, please do not customize the FTP settings configured by PPA/Plesk in IIS.

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