Login to Plesk 12 is not possible: login page reloads without any errors.

Created:

2016-11-16 12:57:09 UTC

Modified:

2017-08-16 16:04:52 UTC

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Login to Plesk 12 is not possible: login page reloads without any errors.

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Login to Plesk is not possible from some computers - login page reloads without errors. From other computers login is possible with the same credentials.

Cause

Bug #PPPM-2678 . It is fixed in Plesk Onyx.

Resolution

Upgrade to the latest Plesk version .

If upgrade is not possible, replace file '/usr/local/psa/admin/plib/vz.php' with attached one .

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2 Comments

  • 0
    Avatar
    earthnet

    Hello I have tried to replace that file but it didn't work. any other suggestion? Only admin can do that

    Is there a log we can look at?

  • 0
    Avatar
    Konstantin Annikov

    Hello, 

     

    Actually, only admin can replace of system files. 
    So, I recommend you to contact him in order to apply this article

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