MailEnable SMTP connector routinely crashes

Refers to:

  • Plesk 12.0 for Windows

Created:

2016-11-16 12:57:06 UTC

Modified:

2016-12-21 19:37:03 UTC

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MailEnable SMTP connector routinely crashes

Symptoms

MailEnable SMTP connector routinely crashes.

The following message is repeated 317 times in %plesk_dir%\\Mail Servers\\Mail Enable\\Logging\\SMTP\\SMTP-Debug_xxx_log :

11/17/15 01:16:07       ME-IXXXX: [50D7E7227D6047CFA79462ED4CC7B15F.MAI] Remote server returned a response indicating a temporary failure. Server Response: (452 sorry, too many recipients (#4.5.3)**)

Cause

A message with too many recipients.

Resolution

Delete the message from %plesk_dir%\\Mail Servers\\Mail Enable\\Queues\\SMTP\\Outgoing\\Messages\\ folder

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