File manager does not show files, it just loading all time or fails with Proxy Error

Created:

2016-11-16 12:56:53 UTC

Modified:

2017-05-14 11:48:49 UTC

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File manager does not show files, it just loading all time or fails with Proxy Error

Applicable to:

  • Plesk 11.5 for Linux

Symptoms

File manager does not show a files in folder for a particular domain. It shows the message

    Please wait. Loading...

and then fails due to timeout.

Or it shows error:

    Proxy Error
The proxy server could not handle the request GET /smb/file-manager/list-data.
Reason: Error reading from remote server

Cause

File manager does not works properly if a folder contains files with modification date earlier that 2 Jan 1970 . The root cause of such behavior is the software issue with ID PPPM-1144.

Resolution

There is the fix. In order to apply it preform following steps:

For CentOS :

  1. Copy the original file:

    cp /usr/local/psa/admin/plib/Smb/View/List/ContentFiles.php /usr/local/psa/admin/plib/Smb/View/List/ContentFiles.php.bak
  2. Replace it from attachment.

For Debian and Ubuntu :

  1. Copy the original file:

    cp /opt/psa/admin/plib/Smb/View/List/ContentFiles.php /opt/psa/admin/plib/Smb/View/List/ContentFiles.php.bak
  2. Replace it from attachment .

Attachments:

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