Unable to create DNS record with underscore symbol: The specified domain name is not valid. You need to specify a valid domain name like example.com

Created:

2016-11-16 12:56:45 UTC

Modified:

2017-06-20 13:59:42 UTC

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Unable to create DNS record with underscore symbol: The specified domain name is not valid. You need to specify a valid domain name like example.com

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.5 for Windows

Symptoms

Unable to add DNS record with underscore "_" symbol. The following error appears

The specified domain name is not valid. You need to specify a valid domain name like domain.com.

Cause

This is a software issue with internal ID #PPPM-4301 which will be fixed in future product updates.

Resolution

As a workaround, dns CLI command can be used. Here is an example:

    # plesk bin dns --add example.com -srv '_sip' -srv-service sip -srv-target-host example.com. -srv-protocol tls -srv-port 5060 -srv-priority 0 -srv-weight 5

More information about dns CLI command is available in our documentation:

Note that such records are not restored from a backup.

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