Applicable to:
- Plesk for Linux
Question
A password of the Plesk "admin" user is lost.
How to retrieve/reset it?
Answer
First, connect to a Plesk server via SSH.
For Plesk Onyx
-
Retrieving a password:
For security improvements, the command to retrieve a Plesk "admin" password has been removed in Plesk Onyx.
Use a one-time login link to log in to Plesk without a password. To generate a one-time login link:
-
Run the command:
# plesk login
- Copy one of the links and open it in a web browser.
-
-
Resetting a password:
Run the command below replacing "***** with your new password:
# plesk bin admin --set-admin-password -passwd "*****"
For Plesk 10.x - 12.x
-
Retrieving a password:
Run the command below to get the "admin" password:
-
Plesk 12.x:
# plesk bin admin --show-password
-
Plesk 10.x - 11.x:
# /usr/local/psa/bin/admin --show-password
-
-
Resetting a password:
Run the command below replacing "***** with your new password:
-
Plesk 12.x
# plesk bin admin --set-admin-password -passwd "*****"
-
Plesk 10.x - 11.x
# /usr/local/psa/bin/init_conf -u -passwd "*****"
-
Comments
6 comments
plesk 12.5-
when i do:
plesk bin admin --show-password
i get:
Due to security reasons the option '-show-password' is no longer supported. Use '--get-login-link' to generate a one-time login link
you should update your article
Hello Noam,
This message is displayed starting Plesk Onyx. In Plesk 12.5 option --show-password works as intended.
If you are sure that version of your Plesk is 12.5 and you have this message, please contact our technical support for further investigation.
Actually I have successfully reset my password via ssh, but still I can't login.. why???
@Gaurav Sharma
Hello!
The issue may be caused by different reasons. Use this article to troubleshoot.
Also, consider contacting Plesk Technical Support.
this implies to be valid for 'the Plesk "admin" user' only - but what if i have multiple users with administrator role?
does this also cause the effect that trying to use the "forgotten password" link at login returns:
"Error: Identification failed: invalid username or email address specified. Please try again."?
so administrator users can't reset their password at all anymore without being given ssh-access?
@markusk
Indeed this article is applicable to build-in admin only.
However, in case there is a server access for built-in admin, to reset the password to additional, go to Tools & Settings > Additional Administrator Accounts > <Account Name> and set a new password.
As for the error "Error: Identification failed: invalid username or email address specified. Please try again.", it is a known Plesk bug, you may find the description and workaround here.
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