Creating a subscription takes 3-5 minutes in Plesk 12.5

Created:

2016-11-16 12:56:37 UTC

Modified:

2017-08-08 13:33:16 UTC

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Creating a subscription takes 3-5 minutes in Plesk 12.5

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Creating subscription takes 3-5 minutes due to long time to restart Postfix service.

Tools & Settings > Mail Server Settings > Outgoing mail mode set to Send from domain IP addresses and use domain names in SMTP greeting

There is a significant number of subscriptions on the server.

Cause

This is Plesk internal issue with ID #PPPM-4307 , which is planned to be fixed in future product updates.

Workaround

Switch to either of the following Outgoing mail mode options:

  • Send from domain IP addresses - this should reduce amount of Postfix transports to the number of IP addresses. Postfix restart time will drop at least 10 times with this setting;

  • Send from the specified IP addresses - no additional transports will be configured at all, keeping postconf execution time (as well as Postfix restart time) to a minimum.

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