backup_encrypt source file is not accessible

Created:

2016-11-16 12:56:23 UTC

Modified:

2017-04-24 12:06:55 UTC

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backup_encrypt source file is not accessible

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Files generated during backup are deleted, therefore, become inaccessible.

The following error appears:

Error: server "server"
Error in execute 'backup_encrypt' ' --encrypt-by-plesk -backup-files-map C:ParallelsPleskPrivateTemptmp44331.tmp': Source file is not accessible.
Error:
Error in execute 'backup_encrypt' ' --encrypt-by-plesk -backup-files-map C:ParallelsPleskPrivateTemptmp44331.tmp': Source file is not accessible.

Cause

Internal software issue #PPPM-4843 that was fixed in Plesk Onyx.

Resolution

Upgrade to the latest Plesk version .

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