- Plesk 12.5 for Linux
- Plesk 11.5 for Linux
- Plesk 12.0 for Linux
- Plesk 12.5 for Windows
The following error is shown in Plesk when
- accessing Applications tab or WordPress
trying to remove the subscription
Package with UID '3bee6a4a-84fc-4d6a-9d82-783d9c079a78' not found
The issue is caused by a database inconsistency.
Backup the Plesk databases according to KB213904125
Remove the orphan record from the database:
# mysql> delete from smb_apsPackages where registryUid='3bee6a4a-84fc-4d6a-9d82-783d9c079a7'
Then you may see another dependency error such as:
Dependent row(s) 'smb_apsPackages.id = 13' isn't found for 'smb_apsContexts.packageId = 13'.
remove this orphan record:
# mysql> delete from smb_apsContexts where packageId=13;
If another dependency error is shown:
Dependent row(s) 'smb_apsContexts.id = 56' isn't found for 'smb_apsMetas.contextId = 56'.
remove it also from the database:
# mysql> delete from smb_apsMetas where contextId=56;
If one more error appears:
Dependent row(s) 'smb_apsMetas.id = 67' isn't found for 'smb_apsInstances.metaId = 67'.
remove the row(s) from the database:
# mysql> delete from smb_apsInstances where metaId = 67;