Personal FTP repository: 'Curl error: Access denied to remote resource'

Refers to:

  • Plesk 12.5 for Linux
  • Plesk Onyx for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux

Created:

2016-11-16 12:55:25 UTC

Modified:

2017-02-27 10:29:37 UTC

0

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Personal FTP repository: 'Curl error: Access denied to remote resource'

Symptoms

When I try to set up personal FTP repository in backup manager, the error is shown:

Error: FTP connection failed, please check your FTP settings.
Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resource

error

Cause

External FTP server is misconfigured. There is a permission issue which prevents specified user from traversing to the necessary directory or writing to it.

Resolution

Please adjust external FTP server settings so that user has:

  • Proper home directory with at least read access.
  • Directory where backups will be stored ( Directory for backup files storage that is specified in Plesk) with write access to it.

Also make sure that username and password are specified properly and try again.

Note: troubleshooting extrnal FTP repository is considered to be purely administrative task and is out of scope for Parallels Technical Support .

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