Cannot create domain: mailmng failed: Loaded Postoffice Configuration Provider (MEAIPO.DLL) MEAOPO.PostOffice.AddPostOffice failed

Created:

2016-11-16 12:54:53 UTC

Modified:

2017-02-13 06:13:16 UTC

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Cannot create domain: mailmng failed: Loaded Postoffice Configuration Provider (MEAIPO.DLL) MEAOPO.PostOffice.AddPostOffice failed

Symptoms

An attempt to create a domain fails with the following error:

Error: Unable to update domain data: Failed mail post-configuration: Can't create mail domain servie: mail_Facade->createDomain() failed: mailmng failed: Loaded Postoffice Configuration Provider (MEAIPO.DLL) MEAOPO.PostOffice.AddPostOffice failed for name domain.tld [domain.tld]

Cause

The issue may be caused by previously failed attempt to add or remove domain with the same name, which resulted in domain being absent from Plesk, but MailEnable Postoffice exists due to unsuccessful rollback of domain creation/removal.

Resolution

For MailEnable mail server

Remove postoffice from MailEnable manually:

  1. Open MailEnable control panel using Start > All Programs > Mail Enable > MailEnable Administrator or Start > Run... > mailenable.msc on the server.

  2. Go to Messaging manager > Post Offices and remove/rename Postoffice of domain that causes error.

For IceWarp mail server

  1. Open IceWarp Administrator tool

  2. Find and remove domain that causes error in Domains&Accounts section

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