MailEnable webmail shows error:: HTTP Error 401.3 - Unauthorized

Refers to:

  • Plesk 12.0 for Windows

Created:

2016-11-16 12:54:27 UTC

Modified:

2016-12-21 19:30:21 UTC

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MailEnable webmail shows error:: HTTP Error 401.3 - Unauthorized

Symptoms

Following error appears while accessing MailEnable webmail for a domain:

HTTP Error 401.3 - Unauthorized
You do not have permission to view this directory or page because of the access control list (ACL) configuration or encryption settings for this resource on the Web server.

Physical Path
C:\\Program Files (x86)\\Parallels\\Plesk\\Mail Servers\\Mail Enable\\Bin\\NETWebMail

Cause

The IME_USER does not have permissions to directory %plesk_dir%Mail Servers\\Mail Enable\\Bin\\NETWebMail .

Resolution

Edit security settings of %plesk_dir%Mail Servers\\Mail Enable\\Bin\\NETWebMail folder adding read, read and execute, list permissions to IME_USER user.

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