Unable to set the mailbox size limit for the domain while migrating

Refers to:

  • Plesk 12.5 for Linux
  • Plesk Onyx for Linux
  • Plesk 11.0 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 12:53:54 UTC

Modified:

2016-12-21 19:28:56 UTC

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Unable to set the mailbox size limit for the domain while migrating

Symptoms

Migration with the 'Only mail configuration and content' option is completed with the following error:

Error:  domain "example.tld"
Failed deployment of mail user mailuser@example.tld

Error:
Execution of /usr/local/psa/admin/plib/api-cli/mail.php --create mailuser@example.tld -passwd '' -mailbox true -mbox_quota 209715200 -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to set the mailbox size limit for the domain: The size of this mailbox must not exceed the limit on amount of disk space allocated for mailboxes in this domain.

The subscription on the source server has #Mb 'Mailbox Size' value. After migration this value is set to be #Mb on the destination server according to the Default service plan.

Cause

There is no subscription with customized parameters on the destination server, that is why the value 'Mailbox Size' of the subscription is set according to the Default service plan.

Resolution

Increase the value 'Mailbox size' of the domain on the destination server to required value and start new migration.

Also you can choose 'All configuration and content' option when creating a migration session. In this case the subscription will be migrated with all parameters according to subscription on the source server.

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