How do I find my subscriptions for Plesk licenses purchased in Plesk Online Store?

Created:

2016-11-16 12:53:53 UTC

Modified:

2017-08-16 16:15:09 UTC

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How do I find my subscriptions for Plesk licenses purchased in Plesk Online Store?

Applicable to:

  • Web Presence Builder
  • Plesk Sitebuilder

On March 15, 2016, we launched new Online Store powered by cleverbridge AG at Plesk website, new licenses were purchased through the new Online Store since that date. Licenses that were purchased before this date were available for management in the old Online Store system .

Since November 21, we are fully moving the official Plesk Online Store to cleverbridge AG platform. This means that all license subscriptions purchased before March 15, 2016 need to be moved to cleverbridge AG as well.

If you purchased your license after March 15, 2016 or moved it from our old Online Store to new Online Store powered by cleverbridge AG, you can find information about your purchase and subscription at the cleverbridge order details page. The link to this page is available in your order confirmation email from cleverbridge.

In case you did not receive an order confirmation email or misplaced it, check your spam and junk mail folders or use the purchase lookup page to relocate your order information:


https://support.cleverbridge.com/ > Access or Redeliver Order Information

To get the order details, you should enter the email used for the licenses. Details of all orders and subscriptions with links to the order details pages will be sent to the indicated email.

For assistance with any questions, contact Plesk Sales team .


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