MailEnable autoresponder does not send an autoreply on Plesk server

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    François Breton

    All steps followed.  Does not seems to work.

    Is it supposed to create a MailEnable Autoresponder Action on the mailbox when we create the Plesk auto-reply ?

    Is it mandatory to have a mailbox or its ok on a simple forwarding ?

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    Anton Maslov (Edited )

    >Is it supposed to create a MailEnable Autoresponder Action on the mailbox when we create the Plesk auto-reply ?

    Plesk uses own auto-responder, not the one from MailEnable

    >Is it mandatory to have a mailbox or its ok on a simple forwarding ?

    It should work with mailbox disabled

    I recommend to contact support to check the issue.

     
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