- Plesk for Windows
MailEnable autoresponder does not send an autoreply.
MTA settings were changed or configured manually.
Connect to the server via RDP;
Check the registry settings for the MTA Mailenable service. In the command line, type:
C:\> reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable\Mail Enable\Agents\MTA" | findstr Pick
You will receive an output as below:
CONFIG_TEXT: Pickup Event Enabled REG_DWORD 0x1
Pickup Event Timeout REG_DWORD 0xea60
Pickup Event Command Enabled REG_DWORD 0x0
Pickup Event Class Name REG_SZ pleskmemta.PleskMEMTA
Pickup Event Class Enabled REG_DWORD 0x1
Pickup Event Command REG_SZ
If the output is different, please correct the MTA service settings in the registry ( Start > Run > regedit.exe ) as shown above.
Restart MailEnable services.