- Plesk for Windows
MailEnable autoresponder does not send an autoreply.
MTA settings were changed or configured manually.
Check the registry settings for the MTA Mailenable service. In the command line, type:
reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable\Mail Enable\Agents\MTA" | findstr Pick
You will receive an output as below:
Pickup Event Enabled REG_DWORD 0x1
Pickup Event Timeout REG_DWORD 0xea60
Pickup Event Command Enabled REG_DWORD 0x0
Pickup Event Class Name REG_SZ pleskmemta.PleskMEMTA
Pickup Event Class Enabled REG_DWORD 0x1
Pickup Event Command REG_SZ
If the output is different, please correct the MTA service settings in the registry ( Start > Run > regedit.exe ) as shown above.
Restart MailEnable services.