- Plesk for Windows
- Plesk for Linux
Note: This article has the reference to the issue with the fix available:
"The subscription owner could not be changed if the password for a database user belonging to the subscription could not be decrypted."
- Plesk 12.5.30 Update 37 14 June 2016
Attempt to change subscription owner fails with the following error message:
Internal error: [Account::getPassword] cannot decrypt password to be plain.
Message Internal error: [Account::getPassword] cannot decrypt password to be plain.
Internal product issue with id #PPPM-4606 that was fixed in Plesk Onyx.
Upgrade to the latest Plesk version .