Error while adjusting subscription limits: Unable to allocate the required amount of resources

Created:

2016-11-16 12:53:43 UTC

Modified:

2017-04-24 12:08:24 UTC

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Error while adjusting subscription limits: Unable to allocate the required amount of resources

Applicable to:

  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux

Symptoms

  • Cannot synchronize subscription of Reseller with the hosting plan

  • It is not possible to adjust limit for the subscription

    Unable to set the required resource usage limit (quantity Disk space) because the new value is less than the amount of resources reserved for your customers or used by yourself (2G Disk space)

    Unable to allocate the required amount of resources (quantity Disk space). Only 2G Disk space are available.

Cause

This error occurs because of reseller's limits. Resellers have their own resources they can sell, and for this particular reseller overselling is not allowed, thus it is not possible to increase disk limit for his subscription.

Resolution

You should increase disk space limit for reseller first or allow overselling under Resellers > reseller_name > Customize

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