Admin user is not created correctly during WordPress installation

Created:

2016-11-16 12:53:33 UTC

Modified:

2017-04-24 12:08:28 UTC

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Admin user is not created correctly during WordPress installation

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

It is possible to select admin as WordPress administrative user during installation. However, it will not be possible to log in to WordPress using admin user credentials.

Cause

This is Plesk internal issue with ID #PPPM-4349 that was fixed in Plesk Onyx.

Resolution

Upgrade to the latest Plesk version .

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