upgrade issue

Created:

2016-11-16 12:52:50 UTC

Modified:

2017-04-24 12:08:49 UTC

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upgrade issue

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Upgrade to Plesk 12.5 fails. The following error in panel.log can be found:

[2016-01-22 23:00:19] PHP Warning: SimpleXMLElement::__construct(): Error on try call vaformat; File: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\Service\\Mail\\OutgoingMessages\\Windows.php, Line: 20
[2016-01-22 23:00:19] ERR [1] PHP Warning: SimpleXMLElement::__construct(): Error on try call vaformat; File: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\Service\\Mail\\OutgoingMessages\\Windows.php, Line: 20
[2016-01-22 23:00:24] PHP Warning: SimpleXMLElement::__construct(): ^; File: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\Service\\Mail\\OutgoingMessages\\Windows.php, Line: 20
[2016-01-22 23:00:24] ERR [1] PHP Warning: SimpleXMLElement::__construct(): ^; File: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\Service\\Mail\\OutgoingMessages\\Windows.php, Line: 20

Cause

Outgoing Mail Control storage corrupted.

Resolution

Repair Outgoing Mail Control storage with the following command:

"%plesk_bin%\\mailmng.exe" --init-outgoing-message-storage
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